System & Office Administrator Job in Optisol Business Solutions

Excellent Opportunity with OptiSol, Fun loving organization. We are looking for a talented and highly motivated Admin Executive to work from our team & company for Chennai location.

Experience: 2+ Yrs
Salary Range: 2 to 2.4 LPA

About OptiSol

OptiSol a full services digital solution partner for Start-ups and Enterprises worldwide. We are 100% Agile embracing modern application development strategies. People and Culture are our greatest differentiators. We are fun loving company & growing stronger with a 400+ team together as a family.
We are Great Place to work-Certified

Important Note:

• Work Mode: Work from Office
• Alternate Saturdays are working days.

Technical Skills:

• Must have knowledge of Computer Hardware/Software/Mac
• Good knowledge of LAN/WAN networks, TCP/IP protocols, network technologies,
• Experience in managing office 365 Apps (outlook, office, One Drive, SharePoint) and MS Teams
• Experience in Installing and configuring new hardware and software installation and replacement
• Experience in handling PRI line, ISP line, EPABX, CCTV and Access control devices.
• Knowledge about Proxy and VPN technologies
• Knowledge in Cloud solutions
• Good knowledge in MS Word, MS Excel, PowerPoint, MS Flow and Planner
• Must have knowledge in Desktop central applications.

Responsibilities:

• Provide technical support and troubleshoot user & client-related issues (Hardware, Software, Applications) through direct/remote & resolve them within SLA.
• Installing OS through SCCM and update appropriate drivers/firmware
• Perform system maintenance as per given schedule, system performance tuning
• Coordinate with hardware and software vendors on service level issues
• Ensuring routine processes are documented and kept up to date
• Timesheet updating, updating each ticket status in Ticketing Tool, Audit documents update
• Maintaining Asset Inventory.
• Perform L1 network maintenance and system upgrades including service packs, patches, hotfixes and security configurations.
• Coordination with Global team on demand for user issues
• Monitor performance and ensure system availability and reliability.
• Liaise with other IT personnel for problem resolution
• Must be able to provide after-hours on-call support.

We are a tribe of happy people obsessed with customer success.
Experience the Life at OptiSol