Customer Service Executives (inbound) Job in Onsitego
Customer Service Executives (inbound)
Onsitego
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
Summary:
The Customer Service Executives needs tointeract with the customers to handle complaints, process orders, and provide information about the organization s products and services.Their primary job is to address customer issues and resolve them in a timely and efficient manner.
Description:
- Good Communication Skills.
- Candidates comfortable with taking 120+ calls in a day to apply.
- Responsible for inbound calling.
- Understands the query and resolve them within the defined TAT
- Contributes to team effort by accomplishing related results as needed .
- Processes customer requests in a timely and accurate manner.
- Responsible to follow up with customers to ensure their needs and expectations are satisfied
- Must have minimum 1 year of experience in handling inbound calls.
Key Qualifications:
- High school diploma or equivalent required; bachelor s or associate s degree a plus
Experience Required :
Minimum 1 Year
Vacancy :
5 - 10 Hires
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