Customer Care Manager Job in One Life Healthcare

Customer Care Manager

One Life Healthcare 4+ weeks ago

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Job Summary

Customer Care Manager

Handle the TOLL FREE number/ WEB leads & All Inbound & Outbound Customer Leads

Location: Chennai

Job Description:

Duties & Responsibilities :

Handle the TOLL FREE number/ WEB leads & All Inbound & Outbound Customer Leads
Convert the customer Leads to business by convincing the prospective client lead on the benefits of our Quality Nursing services/ Wellness Packages / Speciality Clinical offerings
Follow up on customer leads
Maintain the Lead Management System
Prepare the Daily/Weekly/Monthly MIS
Liaison with the Customers / Sales Team / Clinical Team

Prior Work Experience:

3+ years of experience in Hospital Front Desk / Nurse Managers /Pharma Sales / Concept selling experience(preferred)

Skills:

Time management skills ability to multitask and manage competing priorities
Excellent verbal communication skills
Be organized, professional & service oriented
Adapts to changes in the work environment
Deal with frequent change, delays, or unexpected events
Strong interpersonal skills, with a high degree of self-motivation and ability to work independently
Strong process orientation, problem solving and troubleshooting skills and a firm commitment to quality
Computer and system proficiency

Education: Graduate Any

Age: 25 years and above

Location: Chennai

Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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