Sr.csa (customer Sales Associate) Job in Omiz Solutions Pvt. Ltd
Sr.csa (customer Sales Associate)
Omiz Solutions Pvt. Ltd
4+ weeks ago
- Nashik, Nashik Division, Maharashtra
- Not Disclosed
- Full-time
Job Summary
Sr.CSA (Customer Sales Associate)
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer s understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Customer Service Associate Skills and Qualifications:
Product Knowledge, Informing Others, Data Entry Skills, Organization, Analyzing Information , Verbal Communication, Reporting Skills, Managing Processes, Customer Focus, General Consulting Skills, Multi-tasking
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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