Associate Engineer - Network Operations Job in Ntt Global Networks
Associate Engineer - Network Operations
Ntt Global Networks
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
Description
NTTGN Job Descriptions
Global Operations Team
1.1. Associate Engineer
1.1.1 JOB DESCRIPTION
Job Title
Associate Engineer
Department
Engineering and Operations
Location
Mumbai
Reporting
Lead Global Service Desk
Job Type
Full Time
Shift
Rotational Shift
1.1.2 PRE-REQUISITES
- Basic networking knowledge and some work experience
- Python knowledge at Basic / Beginner level
- Knowledge of other languages is a plus (e.g. Bash, Perl, PHP)
- Excellent written and verbal communication skills
- Strong interpersonal and problem solving skills
- Excellent customer service, analytical and organizational skills
- Willing to work in 24x7 rotational shift
- Ability to take initiatives for individual projects as well as work in a team environment
1.1.3 RESPONSIBILITIES
- Communicate and coordinate network/security maintenance and schedules
- Assign the system generated trouble tickets to the Network Engineers for troubleshooting
- Monitor and maintain network stability
- Create, maintain and enforce all processes and procedures for the Global Service Desk
- Work closely with other Global Service Desk Managers across other regions
- Handle issues proactively for priority customers and ensure resolution in timely manner
- Any additional task given to the incumbent from time-to-time based on business needs
1.1.4 TRAINING AND CERTIFICATION
- CCNA, CCNP
1.1.5 EXPERIENCE
- Minimum 6 months of progressive, relevant experience and proven capability to work in a complex network environment
1.1.6 EDUCATION
- Bachelor in Engineering - Computers/Electronics/Communication or related field
- Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience
Company Confidential Internal Use Only
Page 1 of 2
NTT Limited
19 June 2020 | Version 1.3
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
Similar Jobs for you
×
Help us improve TheIndiaJobs
Need Help? Contact us