Dy/site Manager- Rdm Job in Normet

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. At Normet everyone is provided with opportunities to reach their full potential, valuing the differences of diverse backgrounds and experiences.

Proper / timely technical support to Service Engineer.

Ensure Service Engineer adopt correct & safe practice of machine maintenance

To monitor desired availability of the machine through DPR & Monthly report

Keep tab on customer outstanding (Parts & AMC) collection within the time period assigned by the management. Also responsible for collecting the C Form

Should meet Project Manager / Mechanical Head on every visit & discuss about the progress & planning with them & have signed MOM.

Should judge the warranty replacement (Tech comm.) before sending claim to HO.

Monthly meeting with team & understanding the support required & also discuss about company goals ,

Ensure that the work place environment is as per the safety norms.

Manage Fiscal and Operational activities efficiently within the LTC Department while organizing and supervising all service activities according to Company s guidelines.

Ensure that service dept. processes are established concerning all service work & to improve operational quality & efficiency of the service department.

Achieving Spare Parts Target

Increasing the customer satisfaction level

Monitoring Customer spare parts stock and plan for necessary action.

Join us in helping our customers to build the safest workplaces underground!