Technical Telesales Executive (female Candidate Only) Job in Nirmal Energy Limited

Technical Telesales Executive (female Candidate Only)

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Job Summary

Designation: Technical Telesales Executive (Female Candidate Only)

Job description:

  • We are looking to hire an experienced, customer-oriented Technical Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets.
  • The telesales executive s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
  • Candidate should also be able to liaise with the appropriate departments to resolve customer complaints.
  • To be successful as a telesales executive, candidate should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Technical Telesales Executive Responsibilities:

  • Calling existing and potential customers to persuade them to purchase company products and services.
  • Accurately recording details of customers purchase orders.
  • Processing all customer purchases accordingly.
  • Generating promising leads for the outside sales team to pursue.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Technical Telesales Executive Requirements:

  • Diploma or Degree in Engineering with diploma in Sales or business management or associate s degree in marketing, communications, business administration, or related field is preferred.
  • Proven experience working as a Technical telesales executive.
  • Proficiency in all Microsoft Office applications.
  • The ability to follow scripts.
  • Strong negotiation and consultative sales skills.
  • Excellent organizational and problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.
Experience Required :

Fresher

Vacancy :

2 - 4 Hires