Customer Success Network Engineer Job in Netbrain
Customer Success Network Engineer
Netbrain
4+ weeks ago
- Hyderabad, Telangana
- Not Disclosed
- Full-time
- Permanent
Job Summary
- Current or past experience working in a NOC, or a complex enterprise network environment; (ISP, Cloud provider, MSP, Systems Integrator)
- 2 to 4 years in customer facing role; as a Support Engineer/ Network Engineer/ Technical Project Management / Post-Sale Engineer / Delivery Manager
- Network Certification Strongly preferred; i.e CCNA, CCNP, JNCIA, JNCIP Have some experience in Windows or Linux administration a plus.
- Must possess a high level of customer service skills. Proven ability to work independently and meet aggressive deadlines. Focus on outcomes rather than tasks.
- Experience with E2E customer facing engagement in Global 5000 customers
- Excellent customer facing skills: training, coaching, time management (managing many concurrent customers) conflict resolution and ability to creatively explain and present complex concepts in an easy to understand manner
- Strong written and verbal communication skills in English, as well as business and technical acumen
- BA/BSc degree in Software Engineering, Computer Science or equivalent experience
- Basic Knowledge of Linux Operating System.
Experience Required :
2 to 4 Years
Vacancy :
2 - 4 Hires
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