Guest Relationship Executive ( Only Female) Job in Nascon Placement And Consultant
Guest Relationship Executive ( Only Female)
Nascon Placement And Consultant
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
Job Summary
- GRE is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience
- He/she is involved in all aspects of Elite members journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC
- She partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members
- Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation
- Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Experience Required :
3 to 5 Years
Vacancy :
2 - 4 Hires
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