Online Interview For Muthoot Finance - Delhi North West Job in Muthoot Group

Job description.

Job Role:- Jr.Relationship Executive & Customer Care Executive

[ Fresher are Invited in Both Profile ]

Qualification: - Must be a regular graduate.

JOB DESCRIPTION FOR JRE / RE (Jr. Relationship Executive) (Male only) [ No of Vacancy - 10 ]

Location for JRE Post:- Rohini, Nihal Vihar, Paschim Vihar & Shalimar Bagh

Responsible for attending walk-in clients at Branches.

Responsible for accepting & appraising gold jewelry as per company norms.

Ensuring proper Verification & Valuation of Collateral Securities and Documents.

Responsible for processing/documentations of Loans & other financial services.

Responsible for cross-selling of all products and achieving individual & branch targets.

Responsible for conducting field visits and meeting corporate customers for business development.

Responsible for ATM monitoring & functioning if the same is attached to the branch.

Ensuring following of all procedures & policies as laid down by the organization.

Coordination with various Banks & preparation of BRS.

Responsible for completion of all Accounts related works in the branch.

Responsible to maintain up-keep of the branch and ensure confidentially in all dealings.

Responsible for tele calling customers for following up on interest collection regularly.

The candidate's age must be below 30 years.

JOB DESCRIPTION FOR CCE (Customer Care Executive) (Female Only) [No of Vacancy - 10]

CCE:- Rohini, Prashant Vihar, Paschim Vihar, Syed Nangloi,

Manages all customer communication with the appropriate level of etiquette, timeliness, and professionalism.

Generate business and leads for new loans from new customers

Handle branch walk-ins for business generation

Generate referrals through existing customer bases and walk-ins.

Meetings with HNI, corporate and institutional clients to promote gold loan proposition.

To handle customer requests and complaints and take them to closure.

Understand the need of the customer and cross-sell other products accordingly.

Generate business and leads for other products like insurance, NCDs, gold coin, etc.

Enter meetings, leads, conversions(self-sourced and referred leads) in playbook/CRM daily

Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate

Who Can Apply?

* Non-IT Regular Graduates

* Age should be below 30 yrs

Perks:

Salary + Incentives + Bonus

Documents Required:-

Resume + Educational Documents + Valid ID proof + 2 Passport size Photographs.

Interested Candidates, please share their resumes on hrdelhi1@muthootgroup.com & hrnwd@muthootgroup.com