Muthoot Online Interview For Customer Care Executive (karnal Region) Job in Muthoot Group
Muthoot Online Interview For Customer Care Executive (karnal Region)
Muthoot Group
4+ weeks ago
- Karnal, Haryana
- Not Disclosed
- Full-time
Job Summary
The Muthoot Group is hiring for Customer Care Executive.
Interview Process:
Telephonic / Whatsapp Video call only.
Resume Reporting Mail Id: hrkrl@muthootgroup.com.
Contact Person: - Mr. Anoop P Nair
Contact Number: - 8129602205
Job Role: - Customer Care Executive
Job Location:- Ambala, Karnal, Bilaspur,Kotdwara
Minimum Qualification: - Graduation - Regular. (Excluding B.Tech /BCA)
Candidate's age must be below 30 years
JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)
- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
- Generate business and leads for new loans from new customers
- Handle branch walk-ins for business generation
- Generate referrals through existing customer base and walk-ins.
- Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
- To handle customer requests and complaints and take it to closure.
- Understand the need of the customer and cross sell other products accordingly.
- Generate business and leads for other products like insurance, NCDs, gold coin etc.
- Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
- Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate
Experience Required :
0 to 1 Years
Vacancy :
2 - 4 Hires
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