Muthoot Online Interview For Customer Care Executive (karnal Region) Job in Muthoot Group

The Muthoot Group is hiring for Customer Care Executive.

Interview Process:

Telephonic / Whatsapp Video call only.

Resume Reporting Mail Id: hrkrl@muthootgroup.com.

Contact Person: - Mr. Anoop P Nair

Contact Number: - 8129602205

Job Role: - Customer Care Executive

Job Location:- Kotdwara (Uttrakhand), Vikas Nagar (Uttrakhand), Kaithal

Minimum Qualification: - Graduation - Regular. (Excluding B.Tech /BCA)

Candidate's age must be below 30 years

JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)

• Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
  
• Generate business and leads for new loans from new customers
  
• Handle branch walk-ins for business generation
  
• Generate referrals through existing customer base and walk-ins.
  
• Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
  
• To handle customer requests and complaints and take it to closure.
  
• Understand the need of the customer and cross sell other products accordingly.
  
• Generate business and leads for other products like insurance, NCDs, gold coin etc.
  
• Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
  
• Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate