Urgent Hiring For Technical Support Voice Process:: Work From Home Job in Mrt Info Technologies Pvt Ltd

Urgent Hiring For Technical Support Voice Process:: Work From Home

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Job Summary

Job Role-L1 - Technical Support - Voice


Job Location-Bangalore Whitefield


Shift Timing-24/7 Rotational shift and 2 WO any 2 days of the week.


Salary details - CTC PA 326,000 ( includes 5 % VPP)


Eligibility Criteria

  • Any bachelor degree (completed or completing within 6months) with relevant experience
  • Good command over English (Spoken/Written) & Hindi (Spoken)
  • Basic computer hardware knowledge
  • Laptop / Desktop with webcam
  • Broadband connect with at least 50MBPS speed
  • A working space
  • Must be willing to work in Bangalore

Responsibilities

  • Must possess the zeal to demonstrate Customer First culture in every interaction
  • Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
  • Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.

Knowledge and skills:

  • Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
  • Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required A+ , N+, MCSA, MCSE Technical certifications would be added advantage .

Language; English , Hindi


Interested Candidates Please call SAKSHI@9667128333 (in case number is busy please whatsapp.And Share your cv - sakshi.singh@mrtinfotech.comNote- References would be really appreciated.




Qualification :
Any Graduate in Any Specialization
Experience Required :

0 to 3 Years

Vacancy :

2 - 4 Hires