Customer Care Executive/customer Care Officer Job in Mrt Info Technologies Pvt Ltd
Customer Care Executive/customer Care Officer
- New Delhi, NCT
- Not Disclosed
- Full-time
- Permanent
.
Job Title: Customer Care Executive/Customer Care Officer
Detailed Job Description:
1. Candidate need to handle Inbound/Outbound Customer calls and answer their queries based on their Loans running with us. Hence, good communication skills in written as well as verbal are must. We will be providing System and process training, as per requirement.
2. Candidate is required to be flexible towards work, wherein Shifts will be for 9 hours, including 1 hour breaks and the timings will be from Morning 8 to evening 8. Candidate will be aligned in any shift between this 12 hours Window.
3. This Job is for 7 days a week with 6 weekly Offs in a month, and these will be provided as per Roster shared on weekly basis.
5. Candidate should be flexible to adjust and get trained for any other process as well, which will be as per Organization requirement from time to time.
6- Laptop/Desktop, Wi-Fi, is mandatory
Qualification : Any Graduate in Any Specialization
0 to 2 Years
2 - 4 Hires
