Associate Processor Job in Mphasis Bfl Limited
Associate Processor
Mphasis Bfl Limited
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
Job Summary
The LPA Order Out Associate is responsible for processing mortgage loans from application to underwriting, ensuring that all required documents and verifications are obtained and submitted accurately and timely. This role requires strong organizational skills, attention to detail, and excellent communication skills. Key Responsibilities: Loan Processing: Process loans through various stages, including ordering payoffs, validating property profiles, pulling and uploading documents, ordering insurance, and collecting and analyzing required documentation. Communication: Communicate expectations, requirements, and program details through established communication standards. Workflow Management: Prioritize daily workflow to ensure pipeline management meets required closing dates. Document Verification: Order and verify required verifications and documentation, ensuring compliance with all timeframes and requirements. Condition Resolution: Resolve routine title issues, including vesting issues, child support liens, judgment liens, and mechanic liens. Customer Service: Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness, and enthusiasm. Survey Maintenance: Ensure customer service surveys maintain the designated rating level. Stakeholder Communication: Communicate with all parties involved in the transaction to keep them informed of file status. Document Review: Review and analyze all necessary documentation, including borrower docs and third-party docs. Policy Interpretation: Interpret policies while analyzing applicant information, property, and documentation. Underwriting Guidelines: Demonstrate a comprehensive understanding of credit underwriting guidelines. Adaptability: Be flexible and able to work in a fast-paced, potentially stressful environment. Qualifications: Experience: 2+ years of current experience in Financial Services with Loan Processing experience preferred. Knowledge: Knowledge of processing, underwriting, and closing procedures. Skills: Excellent customer service and communication skills, detail-oriented and organizational skills, ability to prioritize tasks and manage time effectively, problem-solving skills, adherence to directives, procedures, and standards, ability to work in a paperless environment. Availability: Must be available to work outside of normal business hours when necessary.
Experience Required :
1 to 3 Year
Vacancy :
2 - 4 Hires
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