Client Relationship Executive Job in Miracle Studios Pvt. Ltd.

Client Relationship Executive

Location: IT Park, Chandigarh | Salary: Increment on last drawn

Experience Level: fresher - 2 years

Working Days and timings: Mon to Fri (5 days) and 9-10 AM to 6-7 PM (Flexi Work Timings)

Summary:-

You will be given real responsibility and be expected to own it. We will empower you to explore and thrive. Our promote-from-within culture enables you to have many unique careers. You just need to take the leap. Management Trainees undergo first 5 to 6 months through cross-functional stints in operations and strategy. Primarily this will involve a combination of assignments involving decision-making, crisis resolution and problem-solving. You need to have tremendous commitment and a leadership drive to succeed and thrive in this role. We expect you to understand the vision to make it big and take company to the next level. We are software development company as well as we have our own electronic devices name PROCUS for which we are looking for Customer Care Executive.

Job Description:-

• Experience working in highly variable Back-Office support services/operations will be an added advantage.
• Interact with clients / developers via email or phone regularly to provide status updates, learn new workflows and systems, and promote additional services.
• Ability to analyze documents and follow complex rules.
• Ability to stay focused for an extended period of time.
• Ability to use own initiative for problem solving
• Good Interpersonal Skills & command over English (verbal and written).
• The work is detail-oriented and intense - need to Concentrate and Pay attention to details.
• Ability to manage fairly Complex work, strictly follow instructions and be Process oriented.
• The work we do is unique and each task is different - need to be a quick learner, get trained swiftly on all skills and be able to learn from past errors.
• Ability to independently solve problems thinks logically, analyze & make the right decisions.
• Need to be highly quality-conscious as any mistake can have a huge impact on our business.

Skill:- Strategy, Retail, Retail Sales, Operation Strategy, Business Planning and analysis