Branch Operation / Service Manager Job in Mintskill Hr Solutions Llp

Job Description Key Responsibilities: Handle audit compliance of the bank and achieved low risk rating for the branch Handle Queries of existing customer of Retail Asset and co-ordinating with Customer and CPC for Sanction/ disbursement of loans Handle escalations, Regulatory issues/notice, Legal/Tax Notices of Customers Handle Non Trade Forex Transactions (All A2 Payments) includes Forex Remittance, Forex Card etc. Ensuring zero rejections at All Account opening Forms and Service Request sent. Handle Self serviced onsite ATM with loading and other activities. Preparing Daily/Monthly Reports/Compliance Certificate, Doing Enhance Due Diligence to prevent Frauds and reverting AML reports and Alerts. Planned and managed the operations, ensuring completion of transactions accurately on time and in conformance with bank s internal guidelines. Branch operation including all transactions like handling Cash, locker operation, preparation of statement, clearing operation, attending to any kind of branch requirement. To Look after Trade Transactions both Inward & Outward Remittances. Ensuring that Physical cash is tallied with System cash. Reviewing Cash Reconciliation Report for ensuring only authorized users hold the Cash in their Finacle. Follow up with client for updation of Kyc Details. Review of Transactions in newly opened/ Existing Accounts & Review of Accounts inoperative accounts activated. Scrutiny of Accounts opened and closed along with AOFs at branches Running the Branch in absence of Branch Head Team Handling, Imparting Knowledge to Junior. Review of Key Movement Register to ensure that all the key movements were approved & recorded. Handles a Team of 7 to 10 , getting work done without effecting customer service. Review of Lockers operations and recovery of locker arrears. Ensuring that necessary notices are sent to locker holders (inoperative lockers/ rent arrears) where applicable. Getting work done by team on time within specified time limit. Pre audit assessment, Attending all Audits (Concurrent Audit etc) and ensuring the Well Controlled Rating. Authorizing all day to day transaction of the branch. To adhere to regulatory compliance, bank policies and procedures. Support, lead and ensure the work completion as per TAT. Timely reporting of month end activity to concern team & seniors. Responsible for delivering training to new joiners on systems. Checking entries related to VAT, Service Tax, MVAT, Income Tax payment. Handling NEFT/RTGS entries & Entries relating to Fund remittance. Handling Inward Clearing Cheques & Verifying entries related to internal fund transfers. Handling queries related to service department. Training junior on work techniques & better way to complete particular task on time. Assisting Branch Manager on day to day operational activities. Maintaining monthly Reconciliation work sheet. Analyzing the data which is been entered in the system and data which comes out of the system to ensure Data integrity and accuracy of files and reports. Prioritize own activities and assist team members as needed in order to meet client deadlines and quality standards. Ensures that all the responsibilities occur in accordance with the Statement of Work and Service Level Agreement with Clients. Handling Service requests raised by clients in Siebel software. Reporting of day end activities on daily basis. Requirements Graduates with 6 8 years of experience. MBA with 4-6 years of experience. Customer service oriented. Ability to manage and motivate front office staff. Must have thorough understanding of banking products. Exposure to Banking and Finance products and services will be advantage. Vault / Key custodian Job Requirement Meticulous Eye for details