Hotel Operations - Trainee/executive/assistant Manager/manager Job in Mint Hotels

Job Description:

• Leading teams of Housekeeping, Food Production and Service, Security in respective Shifts.
• Work Allocation, On the Job Training, Supervision and Performance Evaluation of Hotel Operations Team in respective Shifts
• Shift In charge of Front Office, Kitchen and Restaurant, Utilities and Hotel Rooms
• Reservation and Room Allocation in Property Management Software (Hotelogix)
• Interaction with Guests, Booking / Admin Resources of Corporates
• Shift Wise Billing, Accounting and Cash/ Credit Card Collection via EDC Machine
• Local Vendor Development and Purchases for Hotel Operations
• Coordinating Preventive and Breakdown Maintenance with Engineering Vendors
• Preparation and compilation of periodic report backs Night Audit, Operations and Maintenance Checklists, Comprehensive Daily Operations and Incident Reporting, Attendance of team, Local Purchases, Guest Interaction Reports
• Key Performance Indicators include: Review Scores (Online and Offline), Hotel Operations Costs (Manpower, Utilities, Consumables etc), Team Management, Adherence to SOP and Report backs to Head Quarters

• Experience in Property Management System (Hotelogix, IDS, WinHMS, Opera, Innkey etc)
• Knowledge of Hotel Operations (Front Office, Housekeeping, F&B Production, Service, Utilities)
• Proficiency in MS Word, Excel, PowerPoint
• Well Groomed, Presentable and with Excellent and Effective Communication Skills