Jr. Technical Support Job in Mindpool Technologies Limited
Jr. Technical Support
Mindpool Technologies Limited
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Summary
We are looking forpersons with a role of PMO. Based on the competencies of this binomial, the objective is to be able to define and build new processes and to maintain/deploy them.
Responsibilities
- Standard & referentials
o For COSI team, define and manage the documentation referential (harmonize the deliverables, define some templates, structure the information) based on current activity.
o For COSI team, Manage Confluence COSI area, propose JIRA KPI for the projects
o For VIPC, work closely with SWX team in charge of new processes to implement them for VIPC, describe the applicable processes and maintain them
o For VIPC, define and manage the transversal documentation referential (subcrontractors management process, rights managements, )
- Support on operational topics
o For COSI team, help budget controlling team on operational topics (KPI, reports preparation, monthly recurrents tasks).
o For VIPC team, rights management and Business records classification in the documentation repository (DOCINFO internal tool)
o For VIPC team, build Q&A, structure documentation, be the single point of contact for recurrent questions/tasks (subcrontractor management, budget processes, )
Requirements and skills
Synthesis capacity, force of proposal
Good communication skills, both verbal and written. Exchange with team located worldwide
PMO or project management first expertise
JIRA/Confluence tools
3 -5 Years
Bangalore
Responsibilities
- Standard & referentials
o For COSI team, define and manage the documentation referential (harmonize the deliverables, define some templates, structure the information) based on current activity.
o For COSI team, Manage Confluence COSI area, propose JIRA KPI for the projects
o For VIPC, work closely with SWX team in charge of new processes to implement them for VIPC, describe the applicable processes and maintain them
o For VIPC, define and manage the transversal documentation referential (subcrontractors management process, rights managements, )
- Support on operational topics
o For COSI team, help budget controlling team on operational topics (KPI, reports preparation, monthly recurrents tasks).
o For VIPC team, rights management and Business records classification in the documentation repository (DOCINFO internal tool)
o For VIPC team, build Q&A, structure documentation, be the single point of contact for recurrent questions/tasks (subcrontractor management, budget processes, )
Requirements and skills
Synthesis capacity, force of proposal
Good communication skills, both verbal and written. Exchange with team located worldwide
PMO or project management first expertise
JIRA/Confluence tools
3 -5 Years
Bangalore
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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