Associate Software Engineer Devops Job in Microgenesis Tech Soft Pvt Ltd.
Associate Software Engineer Devops
Microgenesis Tech Soft Pvt Ltd.
4+ weeks ago
- Hyderabad, Telangana
- Not Disclosed
- Full-time
Job Summary
Responsibilities :
- Provide support for Tools platforms
- Flexible to work for extended hours and on weekends as needed to handle high priority issues.
- Identifying, troubleshooting and providing solutions for production incidents of moderate to high complexity.
- Follow standard procedures, documentation to implement changes.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Ensure proper recording and closure of all issues.
- Document knowledge in the form of knowledge base tech notes and articles.
- Meet defined Service Level Agreements and Key Performance Indicators (defined as part of the company s goals setting process).
- Maintain phone, chat and email coverage during working hours.
- Any other responsibilities and tasks are given by the management, appropriate to the role.
- Production code deployments for application code moves
- Work on rotating 24/7 on-call shift
Experience Required :
0 to 1 Years
Vacancy :
2 - 4 Hires
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