Quality Analyst Job in Medikabazaar

Quality Analyst

Medikabazaar 4+ weeks ago

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Job Summary

Core Tasks and Responsibilities:

Taking part in planning, organizing and directing the work of subordinates or others;
Outline procedures and instructions on work received;
Make time estimates on new jobs received, check accuracy / quality of classification done;
Ensuring records are maintained accurately;
Ensuring utilization of team is high, mentor and train new team members;
Frontline people manager for classification/rule writing programs that will result in duty savings and ultimately benefit the programs;
Drive process improvements and enforce quality processes;
Work with various Medikabazaar teams to execute strategy, seek automation opportunities and leverage technologies;
Work with Medikabazaar s internal technology teams to develop creative and best-in-class trade compliance business processes that can scale up;
Leverage data to continuously improve Trade Compliance at Medikabazaar;

Behavioural Competencies

People Management (leadership role, team management, floor control and retention);
Formulate, Implement, Track career path & Individual Development Plans of each member in the team;
Metrics Management;
Mentor and guide;
Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team;
Manage the team and ensure high service delivery and execution;
Stakeholder management
Strong Analytical Ability