Quality Manager Job in Mattsenkumar

Quality Manager

Mattsenkumar 4+ weeks ago

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Job Summary

Job Description

Devise and implement a measurement tool for monitoring performance concerning the business plan
Manage projects to drive improvement in-process metrics, targeted financial benefits, and achieve company goals
Provide project leadership, mentors operational excellence team members, and provides training in Lean and Six Sigma concepts
Responsible for managing process/product engineering and coordinating the efforts of resources from various departments (both internal and external)
Monitor adherence to quality systems and ensuring compliance with various service levels, quality standards and maintaining requisite documents
Provide requisite support for continuous improvement and process quality
Conduct process-level studies for productivity enhancement and process improvement
Analyze weekly/monthly/quarterly product/process metrics for trends and improvement opportunities
Provide analytical inputs to Operations Head on revenues, capacity utilization, costs, and profitability for planning
Assisting/Conducting process audits and process reviews for ensuring strict adherence to the process parameters/systems as per defined guidelines
Proficiently manage a team of up to 30 quality and operational excellence executives

Desired Profile

Post Graduate with 7 to 12 years of relevant experience.
Bachelors degree
Must be aware of the production cycle inBPO/KPO with knowledge of costing
Demonstrated ability to implement new techniques and continuous improvement programs at all levels of operations
Planning and organizational skills prioritization, resource allocation, multi-tasking
Experienced and certified Black Belt, & / or Lean Expert, Green Belt
Prior experience in managing a team of 15-20 quality and/or operational excellence executives

Experience Required :

Fresher

Vacancy :

2 - 4 Hires