Operations / Sr. Operations Manager Job in Markspace Media Pvt Ltd

Operations / Sr. Operations Manager

Posted At : 2 years ago

Location : Pune

Experience : Minimum 6 months as an Operations/ Sr. Operations Manager in a B2B Lead Gen based company

Salary : -

Job Description:

You will be the right fit if you are a Go-Getter in the true sense of the word. Someone who does not give out a NO for an answer. Somebody who believes in his/ her own capabilities and strengths and does not fall back on circumstances & excuses for non-performance.

You are required to be a person who functions with utmost discipline, professionalism, work ethic, honesty and passion. An individual who takes comlete ownership and accountability for his/her employer.

You are required to have critical eye for detail. Sharp ability to interpret data and understand trends, identify loose end and fix them effectively.

You are required to be someone who is aggressive and goal-driven, who will not stop until he achieves desired results. Someone who thinks and acts in the best business interests of his/her employer.

You are required to possess extensive knowledge and experience of B2B campaigns, client dynamics, inter-departmental coordination and communication.

Excellent leadership capabilities, counseling and feedback skills. Ability to communicate effectively and effortlessly with your subordinates, peers and superiors.

Deliverables as Operation Manager will be inclusive of but not limit to:

1. Exhaustive Campaign/Project Assessment, Campaign Profitability Assessment. Maintaining campaign P&L trackers

2. Workforce Capability Assessment; Conducting a SWOT Analysis & Deploying right talent on the job.

3. Performance Assessment To Team Leaders, Team Coaches & Associates/Sr.Associates in an effective, efficient & timely manner.

4. Performance Formulating Performance/Trend Analysis Reports, process related reports and trackers for periodic (daily/ weekly/ monthly as may be required) review with the management.

5. Onboarding and continuous development of the team and maintain a high delivery bar.

Eligibility Criteria:

Should have managed a team of TL s, TC s, Associates and Sr. Associates.

Qualification: 10+2/ Graduate

MBA will be an added advantage

Experience: Minimum 6 months as an Operations/ Sr. Operations Manager in a B2B Lead Gen based company

Should be comfortable with US & UK