Oracle Cloud Cpq/ Big Machine Job in Maneva Consulting

Roles and Responsibilities

• Having 5 to 10 years of experience in Oracle Cloud CPQ
• Provide L2 & L3 support
• Support Application configuration & setup
• Experienced in environment support, Technical trouble shooting, ticket management, incident management, problem management with respect to Oracle Cloud CPQ.
• Efficient in SLA Management, Service Delivery Management, continuous improvement and automation initiatives
• Should have experience in SR management and interactions with OEM
• Sound knowledge of upgrading CPQ applications, applying patches
• Working knowledge integrations involving Oracle ERP & other applications.
• Knowledge of middleware / SoA / OIC will be plus
• Deploy new/revised price lists
• Deploy new/revised quote templates
• Deploy new UI templates
• L4 support (triage with Oracle for SRs and patches related to bug fixes)
• Key User/Super User training
• Support Unit/ System/ Integration testing Provide Support during UAT & OAT
• Strong communication and Client Facing interpersonal skill
• Should be capable of independently leading support engagements
• Should be flexible to handle pressure based on Project Requirement