City Manager Job in Magicbricks Realty Services Limited

What will you deliver?

• Develop yearly strategy for the sales-function aimed at achieving sustained competitive advantage and deliver
• Translate sales strategy into quarterly integrated operating plans and actions from the same
• Identifying the appropriate mix of clients/ supply/ demand and manpower to create these markets.
• Identifying potential clients for the location as there is huge market share which can be converted, also managing the relationship with the existing Clients.. Make MB a preferred advertising partner in real estate market
• Drive product/service sales pipeline process to accurately forecast, qualify, realize and grow the sales pipeline while balancing locations and customer focus and increasing conversion-rate in the medium-to-long term.
• Drive, engage and support own team in customer relationship management where the service has been deployed.
• Collaborate with the team to develop, enhance the active partner eco-system [if significantly different based on product/service] and support its deployment in various locations.
• Work together with the team and other departments within the organization to identify any process improvements and improve standards and efficiency. Adhering to the SLA s as per the set process.
• Identify and evaluate potential market by generating regular insights about the location specific environment and customer shifts and initiate targeted action. Deep dive in to selected market and make each one into a mini metro.
• Leverage existing relations as well as develop own relations with existing and potential customers in various locations to position the product/service, gauge customer experience and invoke confidence in Magicbricks as a trusted partner
• Regularly review customer satisfaction trends initiate necessary actions and mobilize improvements through sales counterparts and delivery teams to plug customer-experience gaps in order to achieve exceptional customer satisfaction score.
• Allocate work / responsibility amongst team. Coach and assist in developing a strong second line
• Ensure goal setting and performance appraisal of team. Develop people related interventions/methods for retaining our employees. Renewal rate Percentage of existing clients. No. of active clients/ Penetration of new products

What you should be known for?

• Preferably have experience of being Lead of Sales in online classified portals/ecommerce/real estate/insurance.
• Prior experience in product sales & B2b sales.
• Must have Experience of handling strategic or enterprise accounts in the past. Relevant experience of 9 to 13 years.

Location

• Chennai / Bangalore / Hyderabad / Mumbai / Delhi- NCR / Pune