Software Support Executive Job in Logiology Solutions Pvt. Ltd

Software Support Executive

Logiology Solutions Pvt. Ltd 4+ weeks ago

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Job Summary

Determine, review criticality and prioritize resolution of issues.
Good communication skills.
Manage Product Help Desk and capture user interactions.
Present to end users for training purposes both online and offline.
Record customer change requests and technical requirements.
Record issues and solutions to troubleshoot guides.
Support clients to answer queries, locate information and review technical requirements.
Support new personnel in software, programs and operational instructions.
Technical or accounting knowledge is mandatory

Experience Required :

0 to 1 Years

Vacancy :

2 - 4 Hires

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