Associate Vice President - Account Management Job in Loginext

Responsibilities

• New Business Development: Contribute significantly to new business pitches and oversee the successful onboarding of new clients.
• Client Liaison: Act as the primary contact for all customer-related inquiries, ensuring exceptional service and communication.
• Advisory Relationships: Build and nurture trusted advisory relationships with key accounts, stakeholders, and executive sponsors.
• Account Growth: Identify and explore new business opportunities within existing accounts, using available resources to enhance retention and growth.
• Needs Assessment: Continuously evaluate and clarify customer needs, documenting findings in Statements of Work (SOW).
• Cross-Functional Collaboration: Collaborate with business development, marketing, technology, and finance teams to ensure timely delivery of solutions that meet customer objectives.
• Market Insights: Analyze current marketing trends through CRM and analytics tools, track competitor activities, and provide strategic recommendations for optimizing marketing strategies.

Requirements

• Educational Qualification: Bachelor s degree or higher in technology or a related field from a top-tier engineering school.
• Professional Experience: Over 10 years of experience in enterprise account management or business development within a SaaS company.
• Client Service Expertise: Ability to manage numerous client accounts with enthusiasm, initiative, and a positive attitude.
• Technical Skills: Advanced capabilities in system integrations, requirement gathering, SOW documentation, RFI/RFP preparation, and cross-functional project management.
• Communication Skills: Exceptional written and verbal communication abilities, with a knack for persuasion, influence, negotiation, and delivering presentations effectively.
• Sales Experience: A background in consultative sales or as a solutions engineer is a plus.
• Personal Attributes: A confident, dynamic personality that can bring energy and humor to the team.
• Organizational Skills: Strong organizational, judgment, and decision-making skills, with the ability to thrive under deadline pressure.
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