Sales Head Job in Ln Webworks Private Limited
Sales Head
Ln Webworks Private Limited
4+ weeks ago
- Ludhiana, Punjab
- Not Disclosed
- Full-time
- Permanent
Job Summary
Our Expectations From You
Responsibilities
- Manage a team of individuals working on telesales/customer support
- Resolve customer complaints brought to your attention
- Create policies and procedures
- Plan the training and standardization of service delivery
- Manage inbound and outbound customer calls in a timely manner
- Identify customers needs and wants, clarifying information whenever possible
- Conduct quality assurance surveys with customers and provide feedback to the team
- Gain comprehensive product knowledge to enhance customer support
- Maintain a pleasant working environment for your team
Requirements
- Persuasive and goal-oriented.
- Self-motivated and self-directed.
- Knowledge of end-to-end sales process.
- 2+ years experience in software sales; IT services sales experience preferred.
- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred.
- Qualification: Graduate degree or equivalent.
Would be awesome to have
- Strong Communications Skills
- Ability to work with different teams.
Experience Required :
Minimum 2 Years
Vacancy :
2 - 4 Hires
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