Salesforce Admin/developer Job in Kronos Incorporated

Salesforce Admin/developer

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Job Summary

Description

As a Salesforce Admin/Developer Programmer Analyst, you shall be responsible for providing support to the Salesforce user base of 6K+ people globally. Incumbent will be directly responsible for managing Salesforce.com platform (Sales, Service Cloud, Communities) along with all other Third-Party Applications installed/implemented on Salesforce platform.

The incumbent will be required to manage Salesforce.com platform which includes Sales Cloud, Service Cloud, Communities and other Third-Party Apps implemented on Salesforce platform and used by Kronos in various process
Display strong Salesforce skills, and leverage those to complete everyday tasks and deliver on all the responsibilities
Manage Salesforce Production & Sandbox environments, assist in on-going Org activities (System health-checkups, Critical updates, Meta-data backups, Deployment fixes, Refresh, Audit logs etc.)
Complete regular internal system audits and prepare for upgrades
Install High-Priority Updates from Salesforce.com, Run Quarterly Database Maintenance Reports
Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
Strong understanding of Salesforce.com best practices and functionality, Governor limits and propose strategies for optimizing multiple interactive processes
Implementation of security and sharing rules at object, field, and record level for different users at different levels of organization as well as creating various profiles and configured the permissions based on the organizational hierarchy
Develop fields, objects, validation rules, workflow rules, approval processes to address and improve new and existing business needs when appropriate, develop in test environment and promote into production
Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
Troubleshoot issues with Salesforce and work closely with different teams to fix the issues
Review, analyze, and create detailed documentation of use cases, business processes along with user's needs including release notes, workflow, data, functions, design aspects and steps required to develop or modify processes or systems
Working closely with IT stakeholders, including Salesforce BAs, Developers and management
Effectively communicate & resolve technical issues both internally and externally
Develop/Manage processes to continuously monitor Data quality & integrity
Develop Triggers, Classes, Batch Processes, Controllers, Visualforce Pages, etc. to address and improve new and existing business needs
Build integration & interfaces using SFDC Web Services API (Preferred)
Qualification :

Qualifications

Qualification:

Bachelors degree (Preferred Computer Science/ IT) with strong academic credentials
5+ years of total experience & at least 3 years of Administration/Development experience in an integrated environment with advanced knowledge of and ability to develop code within Salesforce (preferred)
Thorough understanding of Object-Oriented development, design & should be aware of SDLC
Sound knowledge of Salesforce recommended best practice around design & development
Knowledge of software/web development languages/protocols including: SOQL, Oracle, REST & SOAP services, amongst other is a must
Experience with HTML, DHTML, CSS, JavaScript, JQuery, etc.
Excellent communication skills (English written and spoken)

Certifications:
Salesforce.com Admin (ADM201, App Builder) certified
Sales Cloud, Service Cloud, CPQ and Developer certification (PD1) preferred
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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