Junior Service Engineer (on Direct Company Contract) Job in Kirloskar Oil Engines Ltd
Junior Service Engineer (on Direct Company Contract)
- Pune, Pune Division, Maharashtra
- Not Disclosed
- Contract
Customer Support Business unit handleshandles after salesserviceoperation of Diesel generators and power generation Business Group, Industrial business of Kirloskar Oil Engines Limited.
There are around 12000+ DG sets in AMC with Kirloskar Oil Engines Limited.
These customers are from a variety of segments like banks, telecom, hospitals, Restaurants , Govt offices , Projects etc., The AMC business of KOEL is growing year by year.
Language:Fluency in English, Hindi and / or any other local language
Experience:0 - 1 Years
Education:BE / B. Tech (Full Time) - Electrical / Mechanical
Age limit :maximum 25 Years.
Brief Job Description
1. Attending critical product failures and customers in field
2. Extending technical support to Dealerships / Guidance and On job training
3. Responsible for Customer relationship management, Customer retention, Revenue Generation.
4. MonitoringServiceTouch Point performance / Customer Retention
5. Driving CSP for on time execution
6. Ensure high level of CDI score at dealerships (Customer Delight)
7. Campaign - KOEL Bandhan / KOEL AMC / Part Sales
0 to 1 Years
2 - 4 Hires
