Junior Service Engineer (on Direct Company Contract) Job in Kirloskar Oil Engines Ltd

Junior Service Engineer (on Direct Company Contract)

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Job Summary

Customer Support Business unit handleshandles after salesserviceoperation of Diesel generators and power generation Business Group, Industrial business of Kirloskar Oil Engines Limited.

There are around 12000+ DG sets in AMC with Kirloskar Oil Engines Limited.

These customers are from a variety of segments like banks, telecom, hospitals, Restaurants , Govt offices , Projects etc., The AMC business of KOEL is growing year by year.

Language:Fluency in English, Hindi and / or any other local language

Experience:0 - 1 Years

Education:BE / B. Tech (Full Time) - Electrical / Mechanical

Age limit :maximum 25 Years.


Brief Job Description

1. Attending critical product failures and customers in field

2. Extending technical support to Dealerships / Guidance and On job training

3. Responsible for Customer relationship management, Customer retention, Revenue Generation.

4. MonitoringServiceTouch Point performance / Customer Retention

5. Driving CSP for on time execution

6. Ensure high level of CDI score at dealerships (Customer Delight)

7. Campaign - KOEL Bandhan / KOEL AMC / Part Sales

Experience Required :

0 to 1 Years

Vacancy :

2 - 4 Hires