Senior Delivery Manager Job in Kanerika Software

Job Title: Senior Delivery Manager

Company: Kanerika Inc.

Job Location: Hyderabad, India

Reports to: Co-founder; Head of Delivery

About Kanerika

Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth.

Awards and Recognitions:

• Best Place to Work 2022 by Great Place to Work
• Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today
• Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture
• Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances.

Working for Us:

Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact.

Role

Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments.

Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India).

We are looking for you!

As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability.

You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects).

What you will do

• Manage project teams working on multiple technologies across data integration, automation, and analytics.
• Be the technology champion for customers and the single point of contact for delivery and accounts.
• Provide significant contribution to developing Technology Center of Excellence (COE) and best practices.
• Leverage business acumen and subject matter expertise.
• Work across the organization and maintain/build strong working relationships.
• Prioritize and plan complex tasks, delivering with consistent updates without follow-ups.
• Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations.
• Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level.
• Mentor, direct, and coach your direct reports to be better leaders and successful technologists.
• Implement organizational policies consistently across your teams and identify star performers.
• Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.).
• Collaborate with and contribute to other functions for the success of the company.
• Implement and improvise processes that are data and goal driven.

Requirements

What you ll bring

• Bachelor's / Master s degree (CSE or equivalent of Computer Science).
• 12+ years of experience in leading design and software delivery teams.
• Grown from the development ranks to Delivery (QA or other support roles that don t involve hands-on coding are excused).
• Technically deft in Java/.Net, DB (Any of, but not limited to SQL Server, CITUS, Mongo, Oracle).
• Understand streaming Kafka (or RabbitMQ/any other queuing/messaging technology), CI/CD, and Automation, Selenium.
• Hands-on experience working in Cloud environments like AWS/Azure/GCP.
• Awareness of basic concepts of data warehousing and AI/ML is a must.
• Awareness of RPA is a plus.
• Excellent understanding and proven record of complex technology and business solutions in a client-facing environment.
• Client relationship management experience and managing multiple clients/projects.
• Experience in political and corporate customer environments, understanding the power of persuasion, influencing, and a high-level understanding of business processes related to various markets.
• Strong social skills, written and verbal.
• Experience with Agile/Scrum and Project Management methodology (certification Scrum Master, PMP, IPMA, PRINCE2 is an advantage).
• Enjoy working in a dynamic organization that is continuously transforming and enjoys enterprise visibility and industry.
• Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Significant experience leading the Technical Delivery of Enterprise Data management projects.

You will have an advantage if you bring -

• Experience in Java, Microsoft Technologies, Oracle Apps, or Informatica.
• Fluency in big data platforms including Hadoop, MapReduce, Hive, Spark.
• A strong understanding of data profiling and data cleansing techniques.
• Experience in building and rolling out product COEs at enterprise customers.
• Experience of working with complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Experience in running internal POCs from evaluation to successful exit criteria. Exercises judgment in methods, techniques, and evaluation criteria for obtaining results.
• Expert level database, data management, data engineering or data management skills.
• Published industry white papers, best practices, field guides, and external communications.

Benefits

Employee Benefits