Project Coordinator Job in Isocrates Madtech Private Limited

Job Responsibilities

This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Knowledge of Campaign management and Email Project Management, Creative problem solving and troubleshooting skills will lead to success in this position and future advancement! Roles and Responsibilities Gathering campaign requirements, timelines and finalizing briefing Build out initial project plans Coordinate with cross functional team to drive email development Initial project setup & assignment of Merchant action Attend initial call & preparing necessary presentation materials for meetings Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project Maintaining & updating Confluence Contribute to improve project management / PMO processes and efficiencies Providing administrative support as needed Quality Assurance and testing of campaign Management of campaigns and communications of time, scope, cost Managing & maintaining campaign documentation Client and internal training on campaign process, platform tools & custom applications Internal & external training of platform, tools & custom applications Day to day support of specific platform & custom applications for self-deployment clients Active participation in internal and external calls to understand upcoming projects or campaigns Requirements 4+ years related full-time experience in email marketing and customer support or client services environment Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work Must have strong understanding of customer service standards Must have strong critical thinking skills Self-starter who requires minimum supervision Strong written and oral communication skills Must have the ability to multi-task and prioritize work independently Must have a high attention to detail with the ability to produce flawless work in rapid succession Must possess effective technical and communication skills when speaking to technical and non-technical