Business Analyst Job in Intersoftkk
Job Summary
- Work in an agile development team building in-house digital products and supporting the enterprise IT Service of PAM for corporate users.
- Gather and document functional and support requirements for the digital product by engaging with the enterprise user community.
- Analyze enterprise IT policies to extract non-functional requirements related to cybersecurity and audit compliance (e.g. SOX) for the product and support model.
- Design multi-tier DevOps support model for the products under an enterprise IT service management environment that involves external teams and functions (e.g. Service Desk, ServiceNow, Savyint, AD, Azure, etc.).
- Build and maintain collaborative relationships with internal and external stakeholders at all levels to implement the support model for new products.
- Follow existing enterprise processes to engage with other services to establish external service and technical components.
- Lead service introduction and new enterprise customers engagement for onboarding and integration.
- Produce technical and operational documentation and communications for different target audiences.
- Create user stories in the product ADO board for backlog grooming and scrum planning sessions.
- Produce acceptance criteria for functional and non-functional requirements in the user stories, clearly outlining the boundary conditions for application logic.
- Participate in the functional testing of the product and lead UAT.
- Provide ad-hoc product demo, advice and support to VIP users and stakeholders.
- Conduct data analysis on enterprise privileged identities, accounts, and accesses.
- Bachelor s degree honors 2.1 or above in a Math, Science or Engineering subject.
- ITILv4 Foundation certification or above.
- One or more Microsoft Azure certifications.
- One or more Cybersecurity certifications.
- Over 5 years of experience working in an enterprise IT Service Managementcontext, preferably related to IAM and cybersecurity.
- Technical understanding in digital identities, PAM.
- Essential BA skills (e.g. requirements engineering, process modelling, reporting, presentation, cost-benefit analysis etc.).
- Excellent interpersonal, stakeholder management, and communication skills.
- Ability to understand and articulate complex and abstract technical concepts.
- Logical thinking and numeracy.
- Relational/Object-oriented data modelling.
- Data analytics (e.g. Excel/SQL) and visualization (e.g. PowerBI).
- Basic understanding of software development and object-oriented programming language.
Experience Required :
Minimum 5 Years
Vacancy :
2 - 4 Hires
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