BriefCase
BriefCase

Sr Sales Engineer Job in Interface

Sr Sales Engineer

Interface 4+ weeks ago
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Job Summary

This is a remote position.

This is a remote position.

About Us

We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting edge field like Natural Language Understanding.

Today, interface.ai provides an out-of-the-box AI Assistant that acts as a Personal Bank Teller to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.

Our vision is to put an AI-powered Person Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.

As a Business Analyst you will be in charge of :

  • Act as an extended part of the customer organisation to understand the knowledge and conversational needs for the virtual assistant.
  • Create and maintain technical and solution documentation of the virtual assistants.
  • Design conversations using organisation best practices for the virtual assistants to be used in multiple channels.
  • Participate in external and internal meetings and workshops aimed towards virtual assistant s performance discussions and conversation improvements.
  • Generate / Review required performance reports on daily, weekly and monthly schedules to external and internal teams

Requirements

You can be a great fit if you are :

  • Extremely self-motivated
  • Ability to learn quickly
  • Growth Mindset (read this if you don't know what it means - link)
  • Emotional Maturity (read this if you don't know what it means - link)
  • Passionate about the possibilities at the intersection of AI + Banking
  • Worked in a startup of 5 to 30 employees
  • Think like an engineer, empathize like an end-user
  • Should have exceptional writing and editing skills in English.
  • Should have a minimum of 5+ years experience from a tier 2 engineering college, from electrical, Computer science or Information technology, mandatory
  • MBA is good to have, but not mandatory
  • Should have excellent analytical skills and critical thinking ability
  • Have thirst for knowledge and a love of research
  • Previous work experience in a chatbot space is a huge plus

    •
    Experience Required :

    Minimum 5 Years

    Vacancy :

    2 - 4 Hires

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