Infra Engineer Job in Integrated Personnel Services Ltd
Infra Engineer
Integrated Personnel Services Ltd
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
- Permanent
Job Summary
The VDI Desktop Support Technician would need to have at least 6 years of experience. This
Candidate will be involved in delivering and supporting a technical solution for VMware VDI
technologies and requires someone who has expertise in setting up, configuring, deploying and
support VDI throughout the enterprise. Vmware Horizon View expertize is must
The VDI Specialist provides operational and end user support for the VDI environment and
participates in the development and implementation of operational procedures and standards.
Key Responsibilities
- Defines the Windows desktop images standards, deployment methods and use of supporting
tools and technologies: Infrastructure storage, networking, servers, load balancing, etc.; Anti-
virus and Profile management.
- User experience monitoring, Single sign on, Performance troubleshooting, Endpoint
management (thin clients, mobile devices, PCs, etc.).
- Application deployment and virtualization.
- Meets key performance indicators for infrastructure, user experience, applications, storage,
servers, and network components related to VDI, escalating outcomes appropriately.
- Identifies issues proactively using required tools.
- Works on automating system procedures and processes to evolve the technology in the
organization.
- Works in ticketing system to solve escalated issues.
- Contributes to knowledge base for troubleshooting and maintaining the environment.
- Provides documentation, processes and technical training to service desk and administrator
level team members.
- Contributes to on call escalation support 24x7 per team schedule.
- Performs scheduled night/weekend work as required due to environmental constraints.
- Providing operational support for Active Directory and related network support equipment to
ensure changes and maintenance did not interrupt service to the customers.
- Responsible for the analysis, administration and support of thin clients, virtual and physical
desktops.
- Develop and maintain O&S Standard Operating Procedures for VDI Environment.
- Diagnoses and troubleshoots problems with PCs, software, communications devices within
established procedures, responds to End User requests for technical support and assistance.
Qualification : Any Graduates
Candidate will be involved in delivering and supporting a technical solution for VMware VDI
technologies and requires someone who has expertise in setting up, configuring, deploying and
support VDI throughout the enterprise. Vmware Horizon View expertize is must
The VDI Specialist provides operational and end user support for the VDI environment and
participates in the development and implementation of operational procedures and standards.
Key Responsibilities
- Defines the Windows desktop images standards, deployment methods and use of supporting
tools and technologies: Infrastructure storage, networking, servers, load balancing, etc.; Anti-
virus and Profile management.
- User experience monitoring, Single sign on, Performance troubleshooting, Endpoint
management (thin clients, mobile devices, PCs, etc.).
- Application deployment and virtualization.
- Meets key performance indicators for infrastructure, user experience, applications, storage,
servers, and network components related to VDI, escalating outcomes appropriately.
- Identifies issues proactively using required tools.
- Works on automating system procedures and processes to evolve the technology in the
organization.
- Works in ticketing system to solve escalated issues.
- Contributes to knowledge base for troubleshooting and maintaining the environment.
- Provides documentation, processes and technical training to service desk and administrator
level team members.
- Contributes to on call escalation support 24x7 per team schedule.
- Performs scheduled night/weekend work as required due to environmental constraints.
- Providing operational support for Active Directory and related network support equipment to
ensure changes and maintenance did not interrupt service to the customers.
- Responsible for the analysis, administration and support of thin clients, virtual and physical
desktops.
- Develop and maintain O&S Standard Operating Procedures for VDI Environment.
- Diagnoses and troubleshoots problems with PCs, software, communications devices within
established procedures, responds to End User requests for technical support and assistance.
Qualification : Any Graduates
Experience Required :
6 to 10 Years
Vacancy :
5 - 10 Hires
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