Customer Relationship Executive Job in Innofied
Customer Relationship Executive
- Kolkata, West Bengal
- Not Disclosed
- Full-time
Innofied is looking for Customer Care Executives with excellent written and verbal communication skills. The ideal candidate must have exceptional relation building skills and must be self-starters possessing the ability to excel in a fast-paced environment.
Communicating with customers through various channels.
Ensure customer satisfaction and provide professional customer support.
Guiding new customers through the onboarding process.
Acknowledging and resolving customer complaints in a timely manner by coordinating with relevant stakeholders.
Ensuring compliance for internal and external projects.
Record and document customer interactions in a clear and organized manner.
Possessing excellent product knowledge to enhance customer support.
0 to 1 Years
2 - 4 Hires