Customer Service English Language Expert Job in Ingold Solutions
Customer Service English Language Expert
Ingold Solutions
4+ weeks ago
- Kolkata, West Bengal
- Not Disclosed
- Full-time
- Permanent
Job Summary
- Act as the main point of contact in all matters relating to client concerns and
- needs
- Build and strengthen client relationships to achieve long-term partnerships
- Develop a thorough understanding of our product offerings to better upsell
- and cross-sell to clients
- Client Relationship Management of B2B clients
- Resolving customer queries through email, phone and chat communication
- Order Processing in ERP System (SAP)
- Process online orders and back orders
- Provide support for marketing campaigns
- Excellent Communication skill in English
- Bachelor s degree
- Experience is customer service and proven track record of receiving positive
- customer service
- Knowledge in SAP or any other ERP system would be an added advantage
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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