Customer Success Manager (mid-market/enterprise) Job in Infeedo Tech Pvt Ltd
Customer Success Manager (mid-market/enterprise)
- New Delhi, NCT
- Not Disclosed
- Full-time
- Permanent
Customer Success Manager (Mid-Market/Enterprise)
Job description
Customer Success Managers are the voice of our customers at inFeedo. We're looking for people who have demonstrated excellent customer retention skills with an ability to translate business needs into product specifications.
We believe that a key aspect of innovation is to create a diverse culture where individuals from different fields come together. Example: We have an HR person working in sales, a sales person working in HR" and are looking for cross functional experts to join our CS team."HR/engagement consultant expertise" OR "SaaS product expertise" preferred!
No. of positions: 2
What will you be doing?
This role offers exciting opportunities to interact with some senior industry leaders and build long-lasting customer relationships that create deep customer satisfaction and product adoption. Go for the extra mile, by not only solving their issues but delighting them thanks to your simple, efficient, and caring communication.
Who will you work with?
Sam, Palash, Tanmaya, and of course the rest of the jovial inFeedo team.
Requirements
Is this you?
Brownie Points
What happens after you apply?
Our expectations before you click Apply Now
- Read about inFeedo and Amber
- Alignment to our core values
At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :)
We are an equal opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or education.
[Attitude>Skills>Education]
Keywords: HR Tech, SaaS, Customer Success, CSM, Renewals, Customer Relationship Management, Communication, Up-Sell, Cross-Sell
Fresher
2 - 4 Hires