Sr Exec./Assistant Manager Job in IndiaMart InterMesh Pvt. Ltd

What the Role involves :

Position holder will be an individual contributor

Build and manage productive, professional relationships with clients using telephonic and/or video conversations

Ensure clients are using and deriving benefit from IndiaMART

Ensure products/services in clients e-catalog are accurately defined

Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

Systematic follow-up and time-bound closures

Prompt resolution of complaints

Daily 10-15 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate :

Client handling and application of Tele-sales techniques

Active listening and understand the business contexts of clients

Good Verbal and written communication

Ability to work independently

You Can Apply if you have:

70%+ marks in 10th & 12th