Production Support Engineer Intern Job in Impact Analytics

What lands you in this role Knowledge in application support Skills in troubleshooting, triaging issues and ability to clearly document problems and solutions Good debugging skills across the application layer (Frontend, Backend and Database). Shall be able to isolate and break the call to narrow down the issue Knowledge In Monitoring tools Good to have knowledge of any debugging tool Knowledge in Python development, Postgres SQL and API testing tools like Postman Good to have knowledge in React JS framework and API design Good to have understanding of GCP managed Kubernetes and Containers like Cloud Run Knowledge in GCP platform services like Big Query, Infrastructure and deployment model Knowledge in observability using Prometheus Grafana Knowledge in APM and log management using ELK stack Knowledge in using a support incident management tool Knowledge in using a development/bug tracking tool, preferably JIRA Good Knowledge in Linux server operating system and Mac Desktop development Knowledge of KPIs for productivity (for example, resolution of product-related support tickets) Knowledge of KPI for code quality standards Undertaking regular Root Cause Analysis, and problem solving Good to have knowledge of any cloud technology Willingness to work in US/rotational shifts