Customer Support Executive Job in Imarque Solutions

Position: Customer Support Executive / Telesales Executive

Location: Chennai

Domain: Banking / Telecom / Airlines

Designation: Customer Support Executive / Telesales Executive

Education: Any Graduate

Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada

Job Description

• Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism.
• Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets.
• Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers.
• Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance.

Candidate Profile

Experience: Minimum 6 months to 1 year in a BPO/Call Center environment.

Skills

• High energy and excellent convincing abilities.
• Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada).
• Freshers with a passion for customer service and sales are welcome to apply.

Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus.