Banker-authorizer Job in Idfc First Bank
Banker-authorizer
Idfc First Bank
4+ weeks ago
- New Delhi, NCT
- Not Disclosed
- Full-time
- Permanent
Job Summary
Qualification :
Any Graduate
Roles & Responsibilities
- Key / Primary Responsibilities of the Role - List the primary deliverables
- Be solution oriented and ensure customers met are on-boarded on Mobile/Net Banking, Bill Pay, SIP, NOP (GI/LI), PL, Two-Wheeler Loans, HL, LAP
- Coordinate with respective relationship managers for leads of business loans, working capital, POS, CMS, trade transactions
- Ensure all the customers visiting the branch are delivered superior service
- Client relationship management and customer services related to retail banking operations
- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints"
- Secondary Responsibilities - List the deliverables other than primary, but essential for the role
- Perform audit and ensure compliance to internal and external regulations and guidelines
- Provide best in-class customer service to become their banking partner of choice
- Key Success Metrics
- CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets
Qualification :
Any Graduate
Experience Required :
Minimum 6 Years
Vacancy :
2 - 4 Hires
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