Program Manager - Professional Services Job in Icertis

Skills and Qualifications:

• Prior experience in implementing Contract Management/Supply Chain applications is highly preferred.
• Experience in managing at least 5 full life cycle enterprise application implementations with end to end responsibility for program/project management.
• Possess a deep understanding of the various phases of project management including initiating, planning, execution, monitoring & control and closure.
• Demonstrate good understanding of SDLC, project management and implementation methodologies and their application.
• Familiar with project planning tools such as MS Project for devising detailed project plans, project monitoring and progress tracking.
• Must have direct client engagement experience over multiple end-to-end implementations.
• Acumen to correctly interpret trends, patterns from available data and formulate effective strategies and actions in achieving program/project objectives.
• Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage.
• Excellent communication skills (written and oral) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.

Responsibilities:

• Manage ICERTIS product implementations and take ownership of project management including customer relationship, planning and financials.
• Manage a team of Lead Functional and Sr. Functional Consultants engaged in ICERTIS product implementations across multiple projects and geographies.
• Conceptualize and formulate best of breed solutions that effectively address key implementation objectives within the bounds of scope, schedule and effort.
• Manage system configuration and deployment activities across multiple engagements.
• Build and foster internal consulting capability within the implementation team across different domains and industries.
• Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience.
• Champion company policies and processes and ensure their adherence within the team.
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