Assistant Manager (sites) - Product Control, Gscs Job in Hsbc

What you ll do: Principal Accountabilities: Key activities and decision making areas As an individual contributor, he/she is expected to deliver P&L production, analysis & commentaries, P&L and balance sheet reconciliations & substantiation and reporting activities pertaining to the Global Markets business. Ensure service delivery of Finance Product Control processes per the standards set out in agreed SLAs within the HSBC Global Resourcing operating framework taking into account key operational risk (including people & processes) and ways to mitigate them and operating a well-defined control environment. Initiate and implement high-impact quality projects leading to operational efficiency and higher productivity (within Six Sigma, Lean process improvement methodology). Continuous review of processes with the objective of improving the service delivery time frames and identify areas of improvement. Providing assistance to the people manager in day-to-day and periodic reporting requirements and provide leave and off-days cover for him. Typical KPIs and Targets Performance Standards as defined in SLA met or exceeded Minimal errors Six Sigma approach Re-engineering opportunities identified and implemented Feedback on service delivery received from Business Area Resolution of exceptions and outstanding breaks and prompt escalation for material issues. High quality investigations and analysis produced, appropriate commentaries for movements and accuracy of observations Ensuring nil high or medium risk Group Audit observations. Customers / Stakeholders Be joined up with business partners at all levels and maintain a confident, skilful, intelligent, and reassuring connect to encourage GFC Product control being an integral point of contact in all new initiatives by Global PC. Manage stakeholder relationship with - In-country teams Product Control, Operations, Valuation control, Risk, Finance, Senior Management, IT teams Typical KPIs and Targets Timely and accurate MI produced with minimal queries against required deadlines All queries acknowledged and resolved in a timely manner Operational Effectiveness & Control Adherence to Group policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, clear desk policy To continually assess the operational risks inherent in the processes, taking account of changing operating procedures, legal and regulatory requirements and the impact of new technology. Assist people lead in effectively driving and managing change, plan business contingency and achieve cross-training Assist people lead in ensuring BCP plan is documented, agreed with business partner and tested as per agreed timelines. Constant focus on operating efficiently and improving processes while maintaining a strong control environment Typical KPIs and Targets Timely and accurate delivery of process objectives per the agreed SLA Zero control issues Re-engineering opportunities identified and implemented for effective control and time management. Management of Risk Manage Product Control processes in accordance with the group s FIM reporting requirements Ensure all regulatory reporting requirements are considered e.g. SOX Any process re-engineering must comply with the applicable control environment