Customer Service Officer Job in Hindustan Unilever

We are looking to hire a Customer Service Officer in Unilever.

Here is how your day at Unilever would look like:

Achieve sales targets through personal selling (visiting market) and driving the distribution system.

Managing the distributor system in terms of both front-end and back-end infrastructure.

Systematically analyse, extract and use MIS reports to identify possible gaps and opportunities to improve execution and performance in your respective geography.

Negotiate with distributors and develop his people on managing customers to obtain more business.

Cultivate and leverage relationships with trade to strengthen our market position. Further, use the same the generate and provide market feedback and reports to the branch office.

Analyse how to improve the competitive position in the market through improved customer service.

Monitor systematically the performance of the distributor and distributor's sales team and take corrective action (infrastructure gaps).

Key Skills & Requirement:

Required a Minimum Fulltime Graduation

Minimum 2 years of Experience in Channel Sales.

Excellent in ROI Calculations & RS Distribution Management

Should be well-versed with RS appointment & Sales Planning

Conducting promotional activities & execution

Knowledge of MS-Office particularly Excel

Decent Communication in English and Local language is desired.

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