Sr. Technical Account Manager Job in Hilti India

What's the role?

As an Account Manager, you will be part of a dynamic team, driving value and forging long-term relationships with key
customers. This is a B2B sales role, cantered on high-level customer consultation. You'll help shape the future of
construction with Hilti's innovative solutions. You ride the iconic Hilti red car, equipped with our latest products, ready
to solve customer problems and Make Construction Better.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

• Develop and implement strategies for key account growth, turning customers into business partners.
• Build strong relationships with key accounts, and take the lead to drive a top-down approach
• Proactively identify and capture new business opportunities within your territory
• Visit Customer Jobsites and Offices, analyse customer needs and provide efficient solutions and technical support.
• Deliver focused product demonstrations & Seminars and ensure customers see the value in our solutions.
• Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality and productivity.
• Maintain detailed records of customer interactions and potential opportunities in our CRM
• Achieve sales targets and drive revenue growth through effective customer engagement.
• Manage credit collections and maintain customer satisfaction.
• Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences.
• Stay informed about market trends and competitor activities.

What do we offer?

Your responsibilities will be great and, with them, we ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results.
We ll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after.
We have a very thorough people review process which enables your career progression as soon as you re ready for the next challenge.

What you need is:

• Ideally a Bachelor s degree in Engineering (Civil, Mechanical, Electrical) or related field. MBA/PGDM is a plus
• Strong communication and interpersonal skills.
• Problem-solving ability and a solution-selling mindset.
• Prior sales or business development experience.
• Drive for results and ability to work in a collaborative team environment.
• Learning agility and adaptability in a fast-paced commercial environment.
• Business planning skills to maximize productivity and customer-facing time.

Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you ve never worked in construction, that s fine with us. Success at Hilti is down to teamwork, ability and competitive drive, no matter what your background.