Territory Manager-service Job in Hero Motocorp Ltd

Short Description

ENSURE CUSTOMER SATISFACTION & DEALERSHIP PROFITABILITYADHERING TO THE POLICIES /SYSTEMS/ PROCESSES AND REACHING MORE CUSTOMERS TO ACHIEVE HEROMOTOCORP GOALS.

Key Responsibilities

• TO ENSURE TECHNICAL ENHANCEMENT BY ADHERING TO STANDARD OPERATING PROCEDURE FOR FIRST TIME FIX AND TO GIVE FASTER RESOLUTION TO THE CUSTOMER.
  
• ENSURE CUSTOMER SATISFACTION BY MANAGING ALL THE SYSTEMS AND PROCESS AT THE DEALERSHIP LEVEL.
  
• ENSURE DEALERSHIP PROFITABILITYBY PROVIDING BEST SERVICE AND APRROACHING MAXIMUM CUSTOMERS.
  
• ENSURE TO ACHIEVE THE BUSINESS PARAMETERS BASED ON HEROMOTOCORP TARGET.
  
• MANPOWER MANAGEMENT AT THE DEALERSHIP LEVEL TO ENHANCE THEIR ROLE CLARITY TO IMPROVE THEIR EFFFICIENCY.