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Team Leader - Marketing Job in Harry International

Team Leader - Marketing

Harry International 4+ weeks ago
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Job Summary Team Leader - Marketing Experience: -Min 2 Year. Education: -Any GraduateSalary Bar: -Upto 30,000/- Location: - Ahmedabad.
JobDescriptions: -
  • Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction > Managing Inbound & Outbound call centre Operations > Train Work Force Management > Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLA s, Talk time, Hold time, Accurate Information with TAT s > Ensure Zero Abandon Calls > Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback > Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles."}" data-sheets-userformat="{"2":15353,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"14":[null,2,0],"15":"Calibri, sans-serif","16":12}" style="color: rgb(0, 0, 0); font-size: 12pt; font-family: Calibri, Arial;">Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction
  • Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction > Managing Inbound & Outbound call centre Operations > Train Work Force Management > Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLA s, Talk time, Hold time, Accurate Information with TAT s > Ensure Zero Abandon Calls > Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback > Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles."}" data-sheets-userformat="{"2":15353,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"14":[null,2,0],"15":"Calibri, sans-serif","16":12}" style="color: rgb(0, 0, 0); font-size: 12pt; font-family: Calibri, Arial;">Managing Inbound & Outbound call center Operations
  • Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction > Managing Inbound & Outbound call centre Operations > Train Work Force Management > Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLA s, Talk time, Hold time, Accurate Information with TAT s > Ensure Zero Abandon Calls > Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback > Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles."}" data-sheets-userformat="{"2":15353,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"14":[null,2,0],"15":"Calibri, sans-serif","16":12}" style="color: rgb(0, 0, 0); font-size: 12pt; font-family: Calibri, Arial;">Train Work Force Management
  • Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction > Managing Inbound & Outbound call centre Operations > Train Work Force Management > Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLA s, Talk time, Hold time, Accurate Information with TAT s > Ensure Zero Abandon Calls > Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback > Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles."}" data-sheets-userformat="{"2":15353,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"14":[null,2,0],"15":"Calibri, sans-serif","16":12}" style="color: rgb(0, 0, 0); font-size: 12pt; font-family: Calibri, Arial;">Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLA s, Talk time, Hold time, Accurate Information with TAT s
  • Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction > Managing Inbound & Outbound call centre Operations > Train Work Force Management > Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLA s, Talk time, Hold time, Accurate Information with TAT s > Ensure Zero Abandon Calls > Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback > Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles."}" data-sheets-userformat="{"2":15353,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"14":[null,2,0],"15":"Calibri, sans-serif","16":12}" style="color: rgb(0, 0, 0); font-size: 12pt; font-family: Calibri, Arial;">Ensure Zero Abandon Calls
  • Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction > Managing Inbound & Outbound call centre Operations > Train Work Force Management > Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLA s, Talk time, Hold time, Accurate Information with TAT s > Ensure Zero Abandon Calls > Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback > Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles."}" data-sheets-userformat="{"2":15353,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"14":[null,2,0],"15":"Calibri, sans-serif","16":12}" style="color: rgb(0, 0, 0); font-size: 12pt; font-family: Calibri, Arial;">Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback
  • Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction > Managing Inbound & Outbound call centre Operations > Train Work Force Management > Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLA s, Talk time, Hold time, Accurate Information with TAT s > Ensure Zero Abandon Calls > Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback > Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles."}" data-sheets-userformat="{"2":15353,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"14":[null,2,0],"15":"Calibri, sans-serif","16":12}" style="color: rgb(0, 0, 0); font-size: 12pt; font-family: Calibri, Arial;">Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles.

Salary : Upto 30,000/-
Qualification :
Any Graduate
Experience Required :

Minimum 2 Years

Vacancy :

2 - 4 Hires

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