BriefCase
BriefCase

Head - F&b And Services Job in Gmr Enterprises Pvt Ltd

Head - F&b And Services

Gmr Enterprises Pvt Ltd 2 weeks ago
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Job Summary

JOB PURPOSE

The job requirement is to develop & manage the right category mix of F&B , Services portfolio at the Airport to cater to the needs of Airport passenger. Create an environment which enhances Passenger experience thereby gaining the greatest commercial potential and the highest possible revenue per passenger. F&B, Services contribute to almost 55% to the Non-Aero Revenues and 20% of the Airport Revenues. These are a significant part of Airport Revenues for attaining sustainable growth and achieving the budgeted EBITDA

The job requirement is to develop & manage the right category mix of F&B , Services portfolio at the Airport to cater to the needs of Airport passenger. Create an environment which enhances Passenger experience thereby gaining the greatest commercial potential and the highest possible revenue per passenger.

F&B, Services contribute to almost 55% to the Non-Aero Revenues and 20% of the Airport Revenues. These are a significant part of Airport Revenues for attaining sustainable growth and achieving the budgeted EBITDA

ORGANISATION CHART

KEY ACCOUNTABILITIES

Accountabilities Key Performance Indicators Sales Revenue & Income from Fixed Accounts ATV, penetration, SPP and Income in Rs. Sales Revenue & Income from Forex Business ATV, penetration, SPP and Income in Rs. Sales Revenue & Income from Parking Business ATV, penetration, SPP and Income in Rs. Sales Revenue & Income from Ground Transporation Business ATV, penetration, SPP and Income in Rs.

Sales Revenue & Income from Ground Transporation Business

Effective Concessionaire management, issue resolution and Business Development

Concessionaire Survey Score

% of accounts on-board quarterly

EXTERNAL INTERACTIONS

Concessionaire Brands : CEO s, Operations Head, Brand Head, Store Head
Bureau of Civil Aviation Security (BCAS)

INTERNAL INTERACTIONS

Terminal Operations
Legal
P&E (Project & Engineering) , Finishes Team
I.T
Security

FINANCIAL DIMENSIONS

  • Annual Operating Plan(AOP) : Sales of Rs 500 cr
  • Below Line Improvement Plan (BLIP)
  • Daily Sales Outstanding (DSO)

OTHER DIMENSIONS

  • Direct Reports 2
  • No. of Retail Outlets managed
  • No. of Retail Outlets Opened
  • No. of Concessionaire managed

EDUCATION QUALIFICATIONS

Post Graduate Degree/ Diploma in Management

RELEVANT EXPERIENCE

  • 10-12 years of experience with at least 5 years experience in Retail/ Channel Management function at Regional/ National level

COMPETENCIES

  • Capability Building
  • Strategic Orientation
  • Social Awareness
  • Entrepreneurship
  • Execution & Results
  • Teamwork & Interpersonal influence
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Personal Effectiveness
  • Stakeholder Focus
  • Networking

Qualification :
Post Graduate Degree/ Diploma in Management
Experience Required :

10 to 12 Years

Vacancy :

2 - 4 Hires

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